Redline Electronics Last updated: 12 August 2026
1. Who we are
Redline Electronics (“we”, “us”, “our”) provides TV wall mounting, CCTV, security alarm, aerial and network installation services across Lanarkshire, Glasgow and the surrounding areas.
You can contact us at:
Email: info@redlineelectronics.co.uk Phone: 01698 678 844 Website: https://redlineelectronics.co.uk/
If you have questions about this policy or how we handle your personal data, please get in touch using the details above.
2. What information we collect
We may collect the following types of personal data:
Contact details you give us when you request a quote, fill in a contact form, or call or email us, such as your name, address, phone number and email address.
Enquiry and project details, such as the type of service you are interested in and any information you share about your property or requirements.
Technical data, such as your IP address, browser type, device information and pages visited, collected automatically when you use our website.
Cookie data, used to help our site function and to understand how visitors use it (see Section 6).
We do not collect any special category data (such as health or financial information) unless you choose to share it with us as part of an enquiry, and we will only use it for the purpose you provided it.
3. How we use your information
We use your personal data to:
Respond to enquiries and provide quotes for our services
Arrange, carry out and follow up on installation or maintenance work
Communicate with you about your booking or ongoing service
Maintain our business records and invoicing
Improve our website and services
Comply with our legal and regulatory obligations
4. Our legal basis for processing
Under UK GDPR, we rely on the following legal bases:
Contract: where processing is necessary to provide a quote or deliver a service you have requested
Legitimate interests: where processing helps us run and improve our business, such as responding to enquiries or analysing website usage, and does not override your rights
Consent: where you have given specific consent, for example to receive marketing communications or for certain cookies
Legal obligation: where we need to keep records for tax, accounting or regulatory purposes
5. Sharing your information
We do not sell your personal data. We may share it with:
Trusted contractors or suppliers who help us deliver a service you have requested
Our IT, hosting, and website providers, who process data on our behalf
Analytics providers (such as Google) who help us understand website usage
Professional advisers (such as our accountant), where necessary
Law enforcement or regulatory bodies, where we are legally required to do so
Any third party who processes data on our behalf is required to keep it secure and only use it for the purposes we specify.
6. Cookies
Our website may use cookies and similar technologies to:
Enable core website functionality
Understand how visitors use our site (for example, through Google Analytics or Google Tag Manager)
Support advertising or remarketing, where used
You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect how the website functions.
7. CCTV and security service data
As part of delivering CCTV and alarm installation services, we may have access to footage, system logs, or access credentials belonging to you as the property or system owner. This data remains under your control as the data controller for your own system. We will only access it where necessary to install, configure, maintain or repair your equipment, and we will not retain, view or use this footage for our own purposes beyond what is needed to carry out the work you have asked us to do.
8. How long we keep your data
We keep personal data only for as long as necessary for the purposes described in this policy, including to meet legal, accounting or reporting requirements. Enquiry details for work that does not proceed are typically retained for a limited period and then deleted. Customer and job records are retained in line with our standard business and tax record keeping requirements.
9. Your rights
Under UK GDPR, you have the right to:
Ask for a copy of the personal data we hold about you
Ask us to correct inaccurate or incomplete data
Ask us to delete your data, in certain circumstances
Ask us to restrict or object to certain processing
Ask for your data to be transferred to another organisation, where technically possible
Withdraw consent at any time, where we rely on consent
To exercise any of these rights, please contact us using the details in Section 1. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has not been handled correctly.
10. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated revision date.
12. Contact us
If you have any questions about this privacy policy or how we handle your data, please contact:
Redline Electronics Email: info@redlineelectronics.co.uk Phone: 01698 678 844
